The files are available in Ukrainian, Russian and English.
House rules
The rules you sign when you check in: quiet hours, cleaning, guests, payments, moving out and rates.
українською PDF, 0.3 MB по-русски PDF, 0.2 MB English PDF, 0.2 MB
Technical support
How to report a fault: what to include in your report and where to send it.
українською PDF, 1.0 MB по-русски PDF, 1.0 MB English PDF, 1.0 MB
Support from our managers
How to contact our managers with a request or a complaint.
українською PDF, 1.5 MB по-русски PDF, 1.5 MB English PDF, 1.4 MB
